• Business Skills Training

    project_managementInterSource offers live instructor-led courses on all important operations-related skills, including Communications, Customer Service, Human Resources, Marketing, Team Building and Writing

    These live classes are offered via a Web interface.

  • About Business Skills

    Business Skills relate to communication used to promote a product, service, or organization; relay information within the business; or deal with legal and similar issues. It is also a means of relying between a supply chain, for example the consumer and manufacturer.

    Business Communication is known simply as "Communications." It encompasses a variety of topics, including Marketing, Branding, Customer relations, Consumer behaviour, Advertising,

    Public relations, Corporate communication, Community engagement, Research & Measurement, Reputation management, Interpersonal communication, Employee engagement, Online communication, and Event management. It is closely related to the fields of professional communication and technical communication.

    In business, the term communications encompasses various channels of communication, including the Internet, Print (Publications), Radio, Television, Ambient media, Outdoor, and Word of mouth.

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  • Course Details Business Skills

    Classes are offered via a live web conference. For detailed course outlines and scheduled classes, please see below.

    Online classes are never cancelled due to low enrollment. The instructors who teach our online classes are no less than outstanding, and each has years of practical and training experience.

    InterSource clients are active globally. Live web courses are priced in US dollars, and run during Eastern Standard Time (New York) business hours. We also run live web conference classes during European business hours, which can be invoiced in local currencies. For further information please contact us on +41 (22) 958 0114.

Certified Associate in Project Management (CAPM) Certification Preparation

Course duration

  • 4 days

Course Benefits

  • Learn project management fundamentals.
  • Identify project management processes.
  • Learn how to initiate a project.
  • Learn how to manage project scope.
  • Learn how to estimate project time.
  • Learn how to develop project schedules.
  • Learn how to analyze project cost.
  • Learn how to measure project quality.
  • Learn how to organize human resources for a project.
  • Learn how to devise effective communication methods for resources involved in the project.
  • Learn how to analyze risks and plan risk responses.
  • Learn how to process project procurements.
  • Learn how to integrate project workflow.
Available Delivery Methods
Public Class
Public expert-led online training from the convenience of your home, office or anywhere with an internet connection. Guaranteed to run .
Private Class
Private classes are delivered for groups at your offices or a location of your choice.

Course Outline

  1. Tricks of the Trade for Studying for the Exam
    1. Qualifying to Take the CAPM Exam
    2. What Is the CAPM Exam Like?
    3. Tricks for Taking and Passing the CAPM Exam
    4. How to Study
    5. PMI-isms
  2. Project Management Framework
    1. Terms and Concepts
    2. Organizational Structure
    3. Project Life Cycle and Project Management Process
    4. Project Management Framework Review
  3. Project Management Process
    1. Initiating Process Group
    2. Planning Process Group
    3. Executing Process Group
    4. Monitoring and Controlling Process Group
    5. Closing Process Group
    6. Inputs and Outputs
    7. Project Management Process Review
  4. Integration Management
    1. Develop Project Charter
    2. Develop Project Management Plan
    3. Direct and Manage Project Work
    4. Monitor and Control Project Work
    5. Perform Integrated Change Control
    6. Close Project or Phase
    7. Integration Management Review
  5. Scope Management
    1. Plan Scope Management
    2. Collect Requirements
    3. Define Scope
    4. Create WBS
    5. Validate Scope
    6. Control Scope
    7. Scope Management Review
  6. Time Management
    1. Plan Schedule Management
    2. Define Activities
    3. Sequence Activities
    4. Estimate Activity Resources
    5. Estimate Activity Durations
    6. Develop Schedule
    7. Control Schedule
    8. Time Management Review
  7. Cost Management
    1. Plan Cost Management
    2. Estimate Costs
    3. Determine Budget
    4. Control Costs
    5. Cost Management Review
  8. Quality Management
    1. Plan Quality Management
    2. Perform Quality Assurance
    3. Control Quality
    4. Quality Management Review
  9. Human Resource Management
    1. Plan Human Resource Management
    2. Acquire Project Team
    3. Develop Project Team
    4. Manage Project Team
    5. Human Resource Management Review
  10. Communications Management
    1. Plan Communications Management
    2. Manage Communication
    3. Control Communications
    4. Communications Management Review
  11. Risk Management
    1. Plan Risk Management
    2. Identify Risks
    3. Perform Qualitative Risk Analysis
    4. Perform Quantitative Risk Analysis
    5. Plan Risk Responses
    6. Control Risks
    7. Risk Management Review
  12. Procurement Management
    1. Plan Procurement Management
    2. Conduct Procurement
    3. Control Procurement
    4. Close Procurement
    5. Procurement Management Review
  13. Stakeholder Management
    1. Identify Stakeholders
    2. Plan Stakeholder Management
    3. Manage Stakeholder Engagement
    4. Control Stakeholder Engagement
    5. Stakeholder Management Review

Class Materials

Each student will receive a comprehensive set of materials, including course notes and all the class examples.

Since its founding in 1995, InterSource has been providing high quality and highly customized training solutions to clients worldwide. With over 500 course titles constantly updated and numerous course customization and creation possibilities, we have the capability to meet your I.T. training needs.
Instructor-led courses are offered via a live Web connection, at client sites throughout Europe, and at our Geneva Training Center.