• Business Skills Training

    project_managementInterSource offers live instructor-led courses on all important operations-related skills, including Communications, Customer Service, Human Resources, Marketing, Team Building and Writing

    These live classes are offered via a Web interface.

  • About Business Skills

    Business Skills relate to communication used to promote a product, service, or organization; relay information within the business; or deal with legal and similar issues. It is also a means of relying between a supply chain, for example the consumer and manufacturer.

    Business Communication is known simply as "Communications." It encompasses a variety of topics, including Marketing, Branding, Customer relations, Consumer behaviour, Advertising,

    Public relations, Corporate communication, Community engagement, Research & Measurement, Reputation management, Interpersonal communication, Employee engagement, Online communication, and Event management. It is closely related to the fields of professional communication and technical communication.

    In business, the term communications encompasses various channels of communication, including the Internet, Print (Publications), Radio, Television, Ambient media, Outdoor, and Word of mouth.

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  • Course Details Business Skills

    Classes are offered via a live web conference. For detailed course outlines and scheduled classes, please see below.

    Online classes are never cancelled due to low enrollment. The instructors who teach our online classes are no less than outstanding, and each has years of practical and training experience.

    InterSource clients are active globally. Live web courses are priced in US dollars, and run during Eastern Standard Time (New York) business hours. We also run live web conference classes during European business hours, which can be invoiced in local currencies. For further information please contact us on +41 (22) 958 0114.

Fast Start in Project Management

Course duration

  • 3 days

Course Benefits

  • Learn core Project Management Concepts
  • Learn how Social Styles impact Project Management
  • Learn to define and initiate a project
  • Learn to define a project plan, scope statement and identify deliverables
  • Learn to use a Work Breakdown Structure
  • Learn to estimate task duration and costs
  • Learn to schedule tasks and estimate resource requirements
  • Learn to acquire and assign resources to the project plan
  • Learn to implement quality and change control mechanisms
  • Learn to manage and respond to risk
  • Learn to execute the project plan and track progress
  • Learn to monitor and control project progress
  • Learn how to close a project successfully
Available Delivery Methods
Public Class
Public expert-led online training from the convenience of your home, office or anywhere with an internet connection. Guaranteed to run .
Private Class
Private classes are delivered for groups at your offices or a location of your choice.

Course Outline

  1. Introduction
    1. Workshop Logistics
    2. Workshop Materials
    3. How to Get the Most Out of This Workshop
    4. Workshop Objectives
    5. Workshop Contents
  2. Project Management Concepts
    1. Project Management in the Enterprise Environment
    2. Programs
    3. Projects and Sub-Projects
    4. Portfolios
    5. Project Management Offices (PMOs)
    6. So What is Project Management?
    7. Project Management Activities
    8. The Project Management Process
    9. Project Phases in Project Management
    10. Project Life Cycle (PLC)
    11. Rolling Wave Planning
    12. What Defines a Successful Project?
    13. The Project Management Triangle
    14. Critical Success Factors
    15. The Project Manager's Skills and Knowledge
    16. The Project Manager's Role
    17. The Project Participants
    18. The Project Sponsor
    19. The Stakeholders
    20. The Project Team
    21. The Project Environment
    22. Culture and Style
    23. Structure
    24. Project Management System
  3. The People Side of Project Management
    1. The People Side of Project Management
    2. The People Side
    3. The Social Style Model™
    4. Behavioral Dimensions
    5. Assertiveness
    6. Responsiveness
    7. The Social Style
    8. Social Style Characteristics
    9. Social Style Strengths and Challenges
    10. Social Style and Backup Behavior
    11. Versatility
    12. Working with Others
    13. Analytical Social Style
    14. Driving Social Style
    15. Expressive Social Style
    16. Amiable Social Style
    17. Building on Your Strengths
    18. Classification Ethics
    19. The Communication Process
    20. Virtual Communications
  4. Initiating the Project
    1. Project Initiation
    2. Defining Need
    3. Defining Feasibility
    4. Demonstrating Need and Feasibility
    5. Project Stakeholder Management
    6. Identify Stakeholders
    7. Stakeholder Analysis
    8. Plan Stakeholder Engagement
    9. Manage Stakeholder Engagement
    10. Monitor Stakeholder Engagement
    11. Project Charter
    12. Project Description
    13. Project Purpose
    14. Project Objectives
    15. Project Requirements
    16. Triangle Flexibility
  5. Planning the Project
    1. Planning the Project
    2. Why Do You Plan?
    3. Developing the Project Management Plan
    4. Components of the Project Management Plan
    5. Project Scope
    6. Project Scope Statement
    7. Project Deliverables
    8. Exclusions
    9. Constraints
    10. Assumptions
    11. Approach
    12. Plan Procurement Management
    13. Characteristics of an Effective Project Plan
    14. The Investment of Planning
  6. Decomposition Using a Work Breakdown Structure
    1. Project Decomposition
    2. Benefits of Decomposition
    3. Decomposition Using a Work Breakdown Structure
    4. Benefits of the Work Breakdown Structure
    5. Work Breakdown Structure Hierarchy
    6. Work Breakdown Structure Format
    7. Work Package
    8. Work Breakdown Structure Template
    9. Work Breakdown Structure Graphic Conventions
    10. Work Breakdown Structure Diagramming Rules
    11. Demonstration: Work Breakdown Structure
    12. Work Breakdown Structure List Conventions
    13. Work Breakdown Structure Dictionary
    14. Activity Definition
    15. Activities
    16. Skills Matrix
    17. Scope Baseline
  7. Estimating
    1. Estimating Accuracy
    2. Effort, Duration, and Cost
    3. Effort vs Duration
    4. Methods for Estimating Effort
    5. Weighted Average
    6. Expert Judgment, Delphi, and Parametric Estimating
    7. Analogous and Computerized Tools
    8. Analogous Estimating
    9. Computerized Tools
    10. Function Point Estimating
    11. Function Point Analysis
    12. Estimating Variables
    13. Estimating Cost
    14. Cost Budgeting
    15. Cost Baseline
  8. Sequencing and Scheduling
    1. Sequencing and Scheduling
    2. Determining Sequence and Schedule
    3. Project Schedule Network Diagram
    4. Precedence Diagramming Method (PDM)
    5. Precedence Diagramming
    6. Dependencies
    7. Milestones
    8. Producing the Network Diagram
    9. Precedence Logic
    10. Estimating Activity Resources
    11. Estimating Activity Duration
    12. Lag
    13. Lead
    14. Apply the Calendar
    15. Critical Path Method
    16. Critical Path
    17. Determine the Critical Path — Forward Pass
    18. Calculating Float — Backward Pass
    19. Gantt and Bar Charts
    20. Time/Cost Trade-Off
  9. Organizing and Acquiring Staff
    1. Resource Planning
    2. Acquire the Project Team
    3. Responsibility Assignment Matrix
    4. Constraints
    5. Resource Histograms
    6. Resource Leveling
    7. Develop the Project Team
    8. Team Website
  10. Control Plans
    1. Planning for Control
    2. Quality Management Plan
    3. Quality Planning
    4. Quality Assurance
    5. Quality Control
    6. Communications Management Plan
    7. Developing the Communication Plan
    8. Examples of Communication Plans
    9. Change Control
    10. Reasons for Change
    11. A Typical Change Control Procedure
    12. Example of a Change Request Form
  11. Risk Management
    1. Risk Management
    2. What is Risk?
    3. Elements of Risk Management
    4. Risk Management Planning
    5. Risk Identification
    6. Qualitative Risk Analysis
    7. Quantitative Risk Analysis
    8. Risk Response Planning
    9. Responses for Negative Risk; ie Threats
    10. Responses for Positive Risk; ie Opportunities
    11. The Risk Register
    12. Contingencies and Reserves
    13. Risk Management Method
  12. Executing the Project
    1. Project Execution
    2. Guidelines for Executing a Project Phase
    3. Tools and Techniques for Executing the Project Plan
    4. Project Kickoff
    5. Work Results
    6. Tracking Progress via Status Reports
    7. Assessing Project Status via Status Meetings
    8. Pitfalls of Project Execution
  13. Monitoring and Controlling the Project
    1. Project Control
    2. Key Control Activities
    3. Planning Versus Monitoring and Controlling
    4. Prerequisites for Effective Monitoring and Controlling
    5. Performance Monitoring and Reporting
    6. Performance Reports
    7. Current State Report
    8. Original Baseline Report
    9. Trend Report
    10. Narrative Overview Report
    11. Trend Analysis
    12. Interpreting Trends
    13. Example of Trend Analysis
    14. Questions to Ask Yourself
    15. Taking Corrective Action
    16. To Control Quality
    17. To Shorten the Project Duration (Time)
    18. To Reduce Costs
    19. To Accommodate Increasing Scope
    20. To Monitor Risks
    21. Tracking and Logging Changes
    22. Requested Modifications
    23. Corrective Actions
    24. Example Change Log Report
    25. Guidelines for Monitoring and Controlling a Project Phase
    26. Pitfalls to Project Control
  14. Closing the Project
    1. Closing
    2. Administrative Closure Activities
    3. Lessons Learned
    4. Example Closeout Report

Class Materials

Each student will receive a comprehensive set of materials, including course notes and all the class examples.

Since its founding in 1995, InterSource has been providing high quality and highly customized training solutions to clients worldwide. With over 500 course titles constantly updated and numerous course customization and creation possibilities, we have the capability to meet your I.T. training needs.
Instructor-led courses are offered via a live Web connection, at client sites throughout Europe, and at our Geneva Training Center.