• Business Skills Training

    project_managementInterSource offers live instructor-led courses on all important operations-related skills, including Communications, Customer Service, Human Resources, Marketing, Team Building and Writing

    These live classes are offered via a Web interface.

  • About Business Skills

    Business Skills relate to communication used to promote a product, service, or organization; relay information within the business; or deal with legal and similar issues. It is also a means of relying between a supply chain, for example the consumer and manufacturer.

    Business Communication is known simply as "Communications." It encompasses a variety of topics, including Marketing, Branding, Customer relations, Consumer behaviour, Advertising,

    Public relations, Corporate communication, Community engagement, Research & Measurement, Reputation management, Interpersonal communication, Employee engagement, Online communication, and Event management. It is closely related to the fields of professional communication and technical communication.

    In business, the term communications encompasses various channels of communication, including the Internet, Print (Publications), Radio, Television, Ambient media, Outdoor, and Word of mouth.

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  • Course Details Business Skills

    Classes are offered via a live web conference. For detailed course outlines and scheduled classes, please see below.

    Online classes are never cancelled due to low enrollment. The instructors who teach our online classes are no less than outstanding, and each has years of practical and training experience.

    InterSource clients are active globally. Live web courses are priced in US dollars, and run during Eastern Standard Time (New York) business hours. We also run live web conference classes during European business hours, which can be invoiced in local currencies. For further information please contact us on +41 (22) 958 0114.

PMI Agile Certified Practitioner (PMI-ACP) Certification Preparation

Course duration

  • 3 days

Course Benefits

  • Learn how to study for the exam.
  • Learn to utilize resources for preparing for the exam.
  • Learn about Agile methods.
  • Learn value-driven delivery methods.
  • Learn how to communicate with stakeholders.
  • Learn team performance practices.
  • Learn about planning concepts.
  • Learn how to detect and resolve problems.
  • Learn continuous improvement practices.
Available Delivery Methods
Public Class
Public expert-led online training from the convenience of your home, office or anywhere with an internet connection. Guaranteed to run .
Private Class
Private classes are delivered for groups at your offices or a location of your choice.

Course Outline

  1. Introduction
    1. Why the PMI-ACP Exam Is Important
    2. About the Exam
    3. Score Sheet
    4. How to Study for the Exam
    5. Resources to Use to Study for the Exam
    6. Practice Exam
  2. Agile Framework
    1. Why Agile Methods?
    2. The Agile Manifesto
    3. The Declaration of Interdependence
    4. Agile Methods
    5. Process Tailoring
    6. Agile Process Overview Chart
    7. Professional Responsibility and Ethics
    8. Practice Exam
  3. Value-driven Delivery
    1. Assessing Value
    2. Planning Value
    3. Delivering Value
    4. Confirming Value
    5. Tracking and Reporting Value
    6. Professional Responsibility and Ethics
    7. Practice Exam
  4. Stakeholder Engagement
    1. Aligning Stakeholders' Understanding
    2. Communicating with Stakeholders
    3. Using Critical Soft Skills
    4. Leading Effectively
    5. Professional Responsibility and Ethics
    6. Practice Exam
  5. Boosting Team Performance Practices
    1. Understanding Team Performance
    2. Team Practices
    3. Professional Responsibility and Ethics
    4. Practice Exam
  6. Adaptive Planning
    1. Planning Concepts
    2. Estimation
    3. Agile Plans
    4. Professional Responsibility and Ethics
    5. Practice Exam
  7. Problem Detection and Resolution
    1. Identifying Problems
    2. Resolving Problems
    3. Why Such a Focus on Engaging the Team?
    4. Professional Responsibility and Ethics
    5. Practice Exam
  8. Continuous Improvement
    1. Continuous Improvement Practices
    2. Practice Exam

Class Materials

Each student will receive a comprehensive set of materials, including course notes and all the class examples.

Since its founding in 1995, InterSource has been providing high quality and highly customized training solutions to clients worldwide. With over 500 course titles constantly updated and numerous course customization and creation possibilities, we have the capability to meet your I.T. training needs.
Instructor-led courses are offered via a live Web connection, at client sites throughout Europe, and at our Geneva Training Center.