Course duration
- 3 days
Course Benefits
- Enhance your current job performance and position yourself for a promotion
- Accelerate upward mobility
- Gain a seat at the business strategy/decision making table
- Understand the business of IT
- Foster innovation, resiliency, and productivity
Public expert-led online training from the convenience of your home, office or anywhere with an internet connection. Guaranteed to run .
Private classes are delivered for groups at your offices or a location of your choice.
Course Outline
- Thinking Like a CIO
- Knowledge Gathered
- Insights Gained
- Changes in Perspective
- Actionable Items
- IT's (and Your) Four Roles in the Organization
- Observer
- Requestor
- Implementor
- Leader
- Living in a Waterfall, Agile, Wagile World
- Methodological Differences
- Political and Leadership Issues
- Effect of Leading Edge Technologies
- Dealing with Distance, Time and Culture
- Communication Flash Points
- Project Coordination Issues
- Job and Skill Implications
- Mixed Methodology Action Plan
- IT as an Agent of Change
- IT Drivers of Change
- Traditional Change Methodologies
- ERICA IT Change Framework
- IT Strategic Planning and Thinking
- Strategic Thinking within IT
- Organizational Thinking
- Strategic Thinking Process
- Strategic Planning Process
- IT and Organizational Productivity
- Key Productivity Concepts
- Productivity Enablers
- Creating an IT Productivity Culture
- Productivity Amplifiers
- The Productivity Pyramid
- IT Governance
- Governance
- Risk management
- Compliance
- Key Governance Questions
- IT Governance Best Practice
- Fostering IT Innovation
- Enablers and drivers of IT Innovation
- Design Thinking
- Divergent and Convergent Problem Solving
- Repurposing your Intellectual Property
- Innovation opportunities within IT
- IT Bench Strength and Resiliency
- Building Your Bench
- Formal and Informal Training
- Mentoring Your Team
- IT Project and Vendor Negotiating
- Negotiation styles
- Negotiation preparations
- Negotiating Strategies
- Dealing with difficult tactics
Class Materials
Each student will receive a comprehensive set of materials, including course notes and all the class examples.
Instructor-led courses are offered via a live Web connection, at client sites throughout Europe, and at our Geneva Training Center.