Course duration
- 1 day
Course Benefits
- Enhance your ability to influence those outside your organization.
- Learn ways technical leads and project managers can better manage their dotted-line resources.
Course Outline
- Initial Thoughts and Vocabulary
- Maximizing Your Personal Power
- Key Leadership Processes
- Influencing Other Corporate Players
- Barriers to Influence
- Formal Methodologies
- Influencing Styles
- Influential Communication
- Question Types
- Question Usages/Purposes
- Body Language
Class Materials
Each student will receive a comprehensive set of materials, including course notes and all the class examples.
Instructor-led courses are offered via a live Web connection, at client sites throughout Europe, and at our Geneva Training Center.