Microsoft Outlook 2013 MOS Certification Training

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Course duration

16.0 hours

Course Benefits

Learn about the new features in Outlook
Learn about the Ribbon, Tabs, Groups, and Commands.
Explore the Backstage View.
Set up accounts and work with messages.
Work with calendars and contacts.
Learn to work with tasks and notes.
Learn to work with signatures and themes.
Manage your inbox including filtering, creating search folders, and archiving.
Work with multiple accounts.

Available Delivery Methods

Self-Paced
Learn at your own pace with 24/7 access to an On-Demand course.

ProCert Approved

This course has been tested and approved by ProCert labs, the official tester of Microsoft courseware. The course has been found to meet the highest industry standards of instructional quality.

Microsoft Certified Partner

Webucator is a Microsoft Certified Partner for Learning Solutions (CPLS). Our curriculum has been tested and approved by ProCert Labs, the official tester of Microsoft courseware, and has been found to meet the highest industry standards of instructional quality.

Course Outline

The Outlook 2013 Interface
1. Overview of the Outlook Interface
  1. New Features of the Outlook 2013 Interface
2. The Ribbon
3. Tabs, Groups, and Commands on the Ribbon
  1. Tabs on the Mail Ribbon
  2. Groups on the Mail Ribbon
  3. Configure Views
  4. Commands on the Mail Ribbon
4. Exercise: Exploring the Ribbon
5. The Backstage View (FILE Menu)
  1. The Info Tab
  2. The Open and Export Tab
  3. The Save As Tab
  4. The Print Tab
  5. Office Account
  6. Options
6. Exercise: Exploring the Backstage View
Performing Popular Tasks in Outlook 2013
1. Setting Up an Email Account
2. Exercise: Setting Up an Email Account
3. Open Email Messages
4. Reply to and Forward Email Messages
  1. Include Original Messages with All Replies
  2. Change Quoted Text Color
  3. Using Cc and Bcc
  4. Redirect Replies
  5. Preview and Save an Attachment
5. Exercise: Opening and Replying to a Message
6. Print a Message
7. Delete a Message
8. Save a Message in an Alternate Format
9. Delegate Access
10. Exercise: Printing a Message
11. Customize the Navigation Pane
Working with Messages
1. Compose a Message
  1. Set a Priority
  2. Mark as Private
  3. Quick Parts
  4. Change Text Formats
2. Add an Attachment
  1. Set an Attachment Reminder
3. Add Voting Options
4. Check Spelling and Grammar
5. Format Text
  1. Apply a Style
6. Use Microsoft Word to Edit Messages
7. Insert a Hyperlink or Image in a Message
8. Send a Message
  1. Request a Read Receipt
9. Exercise: Creating and Sending a New Message
Working with the Calendar
1. Change Your Calendar View
2. Set Up Availability Status
  1. Change the Calendar's Time Zone
  2. Local Weather Forecast
3. Exercise: Setting Up Your Calendar
4. Print Your Schedule
5. Share Your Calendar
6. Schedule a Meeting
  1. Schedule Resources
  2. Set Calendar Item Importance
  3. Schedule a Meeting from a Message
7. Make Updates to Meetings
  1. Add Participants
8. Cancel a Meeting
9. Reply to a Meeting Invitation
10. Schedule an Appointment
11. Make Updates to an Appointment
12. Create Calendar Groups
13. Delete a Calendar
14. Work with Calendar Items
  1. Forward an Item
  2. Add Color to Your Calendar
  3. Set Item Importance
  4. Configure a Reminder
  5. Search Your Calendar
  6. Share Meeting Notes
15. Use Multiple Calendars
16. Exercise: Scheduling a Meeting
Organizing Contacts
1. Add, Delete, Import, and Print a Contact
2. Update a Contact
  1. Share a Contact
  2. Attach Notes to Contacts
3. Exercise: Adding and Updating a Contact
4. Locate a Contact
5. Sort Contacts
6. Work with Contact Groups
  1. Add a Contact to a Group
  2. Update or Delete a Contact within a Group
  3. Add Notes to a Group
  4. Delete a Group
7. Manage Multiple Address Books
8. Perform a Mail Merge
9. Exercise: Performing a Mail Merge
Working with Tasks and Notes
1. Create a Task
2. Print a Task
3. Update a Task
4. Search for Tasks
5. Assign a Task
6. Reply to a Task Request
7. Track Tasks
8. Change Your Task View
9. Exercise:Working with Tasks
10. Work with Notes
  1. Create and Manage Notes
  2. Create a Journal Entry
Using Signature and Themes
1. Create a Signature
2. Automatically Add a Signature to Messages
3. Modify a Signature
4. Format Outgoing Messages
5. Create and Apply a Theme
6. Exercise: Adding a Theme and Signature to Your Messages
Managing Your Inbox
1. Search for Messages
  1. Search by Location
  2. Advanced Find
2. Create Search Folders
3. Sort Messages
  1. Sort By Conversation
4. Add New Local Folders
5. Move Messages between Folders
6. Group Your Mailbox Items
7. Filter Messages
8. Organize Messages
  1. Apply Categories
  2. More Ways to Organize Your Messages
9. Create and Manage Rules
  1. Edit or Delete Rules
10. Exercise: Organizing Your Messages
11. Manage Your Junk Email
  1. Block Specific Addresses
12. Archive Your Messages
13. Create an Outlook Data File
14. Create a Quick Step
15. Add Protection to Your Outgoing Messages
16. Create Auto-Replies
17. Exercise: Managing Your Mail by Creating a Quick Step
Working with Multiple Email Accounts
1. Setting Up Multiple Accounts in Outlook
2. Send Emails from Different Accounts
3. POP vs IMAP Email Programs
4. Exercise: Working with Multiple Email Accounts

Class Materials

Each student will receive a comprehensive set of materials, including course notes and all the class examples.

Class Prerequisites

Experience in the following is required for this Microsoft Outlook class:

Familiarity with using a personal computer, mouse, and keyboard.
Comfortable in the Windows environment.
Ability to launch and close programs; navigate to information stored on the computer; and manage files and folders.

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