MB-220T00 - Microsoft Dynamics 365 Marketing

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Course duration

Course Benefits

  • Configure advanced settings
  • Manage marketing content, templates and integrations
  • Create and manage leads
  • Design and create marketing forms and pages
  • Create and manage segments
  • Set up and launch customer journeys
  • Create and manage events
  • Distribute and analyze surveys
Available Delivery Methods
Public Class
Public expert-led online training from the convenience of your home, office or anywhere with an internet connection. Guaranteed to run .
Private Class
Private classes are delivered for groups at your offices or a location of your choice.
Microsoft Certified Partner

Webucator is a Microsoft Certified Partner for Learning Solutions (CPLS). This class uses official Microsoft courseware and will be delivered by a Microsoft Certified Trainer (MCT).

Course Outline

  1. Marketing Application Configuration
    1. Configure advanced settings
    2. Manage marketing content and templates
    3. Manage LinkedIn and Power BI integrations
  2. Leads
    1. Create and manage leads
    2. Assess sales readiness
  3. Marketing Forms and Pages
    1. Create marketing forms
    2. Create marketing pages
    3. Manage internet marketing
  4. Segments and Lists
    1. Create and manage segments
    2. Create and manage subscription centers
    3. Double opt-in
  5. Marketing Emails
    1. Create Email Message
  6. Customer Journeys
    1. Create customer journeys
  7. Insights
    1. Marketing insights
    2. Customer insights
    3. Marketing execution insights
    4. Lead management insights
    5. Internet marketing insights
  8. Events
    1. Manage event planning
    2. Manage event execution
  9. Surveys
    1. Create surveys
  10. Results
    1. Review event and survey results

Class Materials

Each student will receive a comprehensive set of materials, including course notes and all the class examples.

Class Prerequisites

Experience in the following is required for this Dynamics 365 class:

  • Knowledge of the Dynamics 365 platform and an understanding of basic marketing principles.
Since its founding in 1995, InterSource has been providing high quality and highly customized training solutions to clients worldwide. With over 500 course titles constantly updated and numerous course customization and creation possibilities, we have the capability to meet your I.T. training needs.
Instructor-led courses are offered via a live Web connection, at client sites throughout Europe, and at our Geneva Training Center.