Managing Virtual Teams

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Course duration

Course Benefits

  • Gain insights into the challenges and issues of managing virtual teams.
  • Learn key methodologies, tips, and techniques to maximize your virtual team's effectiveness.

Course Outline

  1. Virtual team challenges
    1. Basic challenges for all virtual teams
    2. Challenges magnified by time zone, cultural differences, and international context
  2. Team Communication Assessment and Debrief
    1. Comparing co-located and virtual team differences
  3. Virtual Team Profile
    1. Assessing team Interdependency, status and composition
  4. General Team Communication
    1. Trust, rules of engagement, team expectations, etc.
  5. Using Virtual Technologies
    1. Synchronous and asynchronous
  6. Virtual Meeting Tips and Best Practices
  7. Cultural Intelligence and Team Building
    1. Value of diversity in the workplace
    2. Business ethics and practices
    3. Global cultures, verbal communication, and etiquette
  8. Virtual Team Building Activities
  9. Home Office Productivity Factors
  10. Appendix 1: Home Office Productivity Tips
  11. Appendix 2: Home Office Design Tips
  12. Appendix 3: Video Cam Tips and Tricks
  13. Appendix 4: Virtual Body Language
  14. Appendix 5: The Hofstede Center Cultural Index

Class Materials

Each student will receive a comprehensive set of materials, including course notes and all the class examples.

Since its founding in 1995, InterSource has been providing high quality and highly customized training solutions to clients worldwide. With over 500 course titles constantly updated and numerous course customization and creation possibilities, we have the capability to meet your I.T. training needs.
Instructor-led courses are offered via a live Web connection, at client sites throughout Europe, and at our Geneva Training Center.