• Business Skills Training

    project_managementInterSource offers live instructor-led courses on all important operations-related skills, including Communications, Customer Service, Human Resources, Marketing, Team Building and Writing

    These live classes are offered via a Web interface.

  • About Business Skills

    Business Skills relate to communication used to promote a product, service, or organization; relay information within the business; or deal with legal and similar issues. It is also a means of relying between a supply chain, for example the consumer and manufacturer.

    Business Communication is known simply as "Communications." It encompasses a variety of topics, including Marketing, Branding, Customer relations, Consumer behaviour, Advertising,

    Public relations, Corporate communication, Community engagement, Research & Measurement, Reputation management, Interpersonal communication, Employee engagement, Online communication, and Event management. It is closely related to the fields of professional communication and technical communication.

    In business, the term communications encompasses various channels of communication, including the Internet, Print (Publications), Radio, Television, Ambient media, Outdoor, and Word of mouth.

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  • Course Details Business Skills

    Classes are offered via a live web conference. For detailed course outlines and scheduled classes, please see below.

    Online classes are never cancelled due to low enrollment. The instructors who teach our online classes are no less than outstanding, and each has years of practical and training experience.

    InterSource clients are active globally. Live web courses are priced in US dollars, and run during Eastern Standard Time (New York) business hours. We also run live web conference classes during European business hours, which can be invoiced in local currencies. For further information please contact us on +41 (22) 958 0114.

Agile Project Management Using JIRA Software Training

Course duration

  • 1 day

Course Benefits

  • Learn what JIRA software is.
  • Learn to manage agile projects using JIRA software.
  • Learn to manage project backlog.
  • Learn to manage iterations / sprints.
  • Learn to manage releases / versions.
  • Learn to manage project components.
  • Learn to manage security.
  • Learn to manage fields and screens.
  • Learn to manage custom issue types.
  • Learn to view various burn-down/burn-up reports.

Course Outline

  1. JIRA Overview
    1. What is JIRA?
    2. License
    3. Who uses JIRA
    4. JIRA Technical Specifications
    5. What is an Issue?
    6. JIRA Products
    7. JIRA Core
    8. JIRA Software
    9. JIRA Service Desk
    10. What a typical JIRA project involves?
    11. Summary
  2. Navigating JIRA
    1. Connecting to JIRA Software
    2. JIRA Account
    3. System Dashboard
    4. Sidebars
    5. Global Sidebar
    6. Search
    7. Help
    8. Dashboards
    9. Projects
    10. Boards
    11. Issues
    12. Project Sidebar
    13. Summary
  3. Managing Projects
    1. What is a Project?
    2. What is a Project (Contd.)?
    3. Backlog
    4. Sprints
    5. Versions / Releases
    6. Issues
    7. What is Component?
    8. Project Name and Key
    9. Project Key Format
    10. Editing Project Key Caveats
    11. Editing Project Key
    12. Deleting Project
    13. Summary
  4. Managing Versions
    1. What is Version
    2. What is Version (Contd.)?
    3. Merging Versions
    4. Other Version Options
    5. Version Fields
    6. What is Version?
    7. Summary
  5. Managing Issues
    1. What are Epics?
    2. Epics – Types
    3. Creating a new Epic
    4. What is a Story?
    5. Creating a Story
    6. Story Estimation
    7. Tasks
    8. Sub-tasks
    9. Summary
  6. Managing Sprints
    1. Sprints
    2. What is typically done in Sprint Planning?
    3. Velocity
    4. Agile Board
    5. Sprint Naming Convention
    6. Sprint Execution
    7. Summary
  7. Search & Using JQL
    1. Search
    2. Search Types
    3. JQL
    4. JQL Examples
    5. Sharing search result
    6. Save Search and Reuse in a Board
    7. Summary
  8. Working with JIRA Dashboards and Reports
    1. What is a JIRA Dashboard?
    2. Creating a JIRA Dashboard
    3. Choosing a Dashboard Layout
    4. What is a Gadget?
    5. Gadgets Available Out-of-the-box
    6. Adding a Gadget to a Dashboard
    7. Adding a Gadget to a Dashboard (Example - Calendar Gadget)
    8. Moving a Gadget
    9. Removing a Gadget from a Dashboard
    10. Viewing Dashboard as a Wallboard
    11. Deleting a Dashboard
    12. JIRA Reports
    13. Generating a JIRA Report
    14. Generating a JIRA Report (Example – Burndown Chart)
    15. Viewing the Burndown Chart
    16. Report Categories Available Out-of-the-box
    17. Agile Reports
    18. Issue Analysis Reports
    19. Forecast & Management Reports
    20. For further details …
    21. Summary
  9. Jira Agile
    1. Common Jira Software boards
    2. Scrum
    3. Agility
    4. Kanban
    5. Scrum vs. Kanban
    6. Scrumban
    7. History of Kanban
    8. Kanban for software teams
    9. Kanban boards
    10. Kanban boards (Contd.)
    11. Kanban cards
    12. The benefits of kanban
    13. Planning flexibility
    14. Shortened time cycles
    15. Fewer bottlenecks
    16. Visual metrics
    17. Continuous Delivery
    18. Kanban – Kanban backlog
    19. Summary
  10. Miscellaneous Issue Features
    1. Voting
    2. Watching an Issue
    3. Adding/Removing Labels
    4. Linking Issues
    5. Linking Issue (Contd.)
    6. Commenting on Issue
    7. Attaching a File to an Issue
    8. Attaching a File to an Issue (Contd.)
    9. Cloning (Copying) an Issue
    10. Cloning (Copying) an Issue (Contd.)
    11. Cloning (copying) an Issue (Contd.)
    12. Viewing an Issue’s Change History
    13. Viewing an Issue's Change History (Contd.)
    14. Summary
  11. Managing Fields & Screens (OPTIONAL: TIME PERMITTING)
    1. Fields
    2. OOB Fields
    3. Custom Fields
    4. Field Type
    5. Screens
    6. Summary

Class Materials

Each student will receive a comprehensive set of materials, including course notes and all the class examples.

Class Prerequisites

Experience in the following is required for this Agile class:

  • Experience with Agile.
Since its founding in 1995, InterSource has been providing high quality and highly customized training solutions to clients worldwide. With over 500 course titles constantly updated and numerous course customization and creation possibilities, we have the capability to meet your I.T. training needs.
Instructor-led courses are offered via a live Web connection, at client sites throughout Europe, and at our Geneva Training Center.