Course duration
- 1 day
Course Benefits
- Learn the basics of change management.
- Learn to proactively address change.
- Learn the steps of a change process.
- Learn to adapt to change.
- Learn to manage change.
Public expert-led online training from the convenience of your home, office or anywhere with an internet connection. Guaranteed to run .
Private classes are delivered for groups at your offices or a location of your choice.
Course Outline
- Fundamentals of change management
- Basics of change management
- Importance of change
- Leading change
- Change process
- Steps of a change process
- Choose an action
- Implement the action
- Monitor the progress
- Obstacles to change
- Resistance
- Complacency
- Crisis
- Managing change
- Creativity
- Commitment
- Communication
- Adapting to change
- Truths and misconceptions
- Factors affecting response
- "endings" phase
- Coping with uncertainty
- "exploration" phase
- Management of the "exploration" phase
- Moving forward
- "new beginnings" phase
- Management of "new beginnings" phase
Class Materials
Each student will receive a comprehensive set of materials, including course notes and all the class examples.
Instructor-led courses are offered via a live Web connection, at client sites throughout Europe, and at our Geneva Training Center.